Get the status count using mysql case

SELECT
SUM(CASE
WHEN status IN(‘1′,’2′,’4′,’5’) THEN 1
ELSE 0
END) AS ‘Open Tickets’,
SUM(CASE
WHEN status = ‘0’ THEN 1
ELSE 0
END) AS ‘New Ticket’,
SUM(CASE
WHEN status IN(‘1′,’2’) THEN 1
ELSE 0
END) AS ‘Replied Tickets’,
SUM(CASE
WHEN status =’4′ THEN 1
ELSE 0
END) AS ‘In Progress’,
SUM(CASE
WHEN status =’5′ THEN 1
ELSE 0
END) AS ‘On Hold’,
SUM(CASE
WHEN status = ‘3’ THEN 1
ELSE 0
END) AS ‘Resolved’
FROM
tbl_tickets”);

Advertisements